Use 111 online service before visiting A&E for life-threatening care, says NHS boss | UK News
The public are encouraged to use the NHS 111 website before traveling to A&E for urgent but not life-threatening medical issues.
NHS England’s National Medical Director Professor Stephen Powis has warned of an “extremely harsh winter like no other” as hospitals face the combined impact of COVID-19[female[feminine and seasonal flu.
“Using NHS 111 online first will ensure that anyone who needs medical advice has quick and easy access to it and other services, while allowing us to care for the most seriously ill patients and wounded from our A&Eshe said.
“So if you need urgent care but it doesn’t endanger your life, visit 111 online first – we’ll put you in touch with a healthcare professional if needed and help you get treatment. that you need – and continue to seek treatment, including through 111, your pharmacist or general practitioner if you prefer. “
He reiterated the importance of receiving the “life-saving” vaccines against COVID and influenza.
Since Monday, people eligible for a COVID recall can visit a walk-in center.
It comes after the South Central Ambulance Service declared a “critical incident” on Saturday due to “extreme” pressure on its services and an “overwhelming” number of calls.
He asked people to call emergency services only for life-threatening illnesses and injuries.
NHS England is emphasizing its ‘Help Us, Help You’ campaign with TV ads, social media posts and billboards to promote the online service 111.
The website can direct patients to emergency treatment centers and walk-in clinics, general practitioner offices, pharmacies and emergency dental services – or arrange a call with a healthcare professional if necessary.
NHS England had its busiest September on record, with more than 1.39 million people treated in key A&E departments.
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Ambulances responded to a record 76,000 calls for life-threatening issues and “wasted” 35,000 hours queuing outside busy emergency departments, health care officials said.
Almost a million people called 999 in September, while NHS 111 received more than 1.9 million calls in August – with one call every seven seconds.