In the face of a dangerous increase in incidents of domestic violence, Governor Cuomo announces a new domestic violence text program and new confidential online service to help victims of abuse and provide potentially life-saving avenues for access. aid

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In the face of a dangerous increase in incidents of domestic violence, Governor Andrew M. Cuomo today announced the immediate modernization of the state’s domestic violence hotline with a new text program and online service. confidential line to help victims of abuse and provide potentially life-saving means of getting help. . Due to the ongoing COVID-19 pandemic and the necessary social distancing guidelines, victims of domestic violence are even more vulnerable and dangerous when they are isolated at home without being able to get away from their abuser and there is had an increase in the number of domestic violence. case in the state. Calls to the state’s domestic violence hotline increased 30% in April from a year ago, and calls increased 18% from February to March 2020. State police also report that Calls of domestic violence incidents increased 15% in March compared to last year.

For many victims, making a phone call for help or accessing services may not be possible because their abuser can easily monitor their calls. The new SMS program and confidential online service will make it easier for these isolated victims to contact the Office for the Prevention of Domestic Violence and get the help they need.

New Yorkers looking for help can text 844-997-2121 or chat with a professional on the new confidential website at www.opdv.ny.gov. Text and online messaging services will be provided 24 hours a day, 7 days a week, by OPDV staff who are experts in the field of domestic violence.

“New Yorkers are going through an incredibly stressful time and we are seeing signs that domestic violence is on the rise as victims are stuck in their homes with their abusers and unable to access the help they need,” said the Governor Cuomo. “We have worked with state agencies to help resolve this issue and provide more resources, and this new text program and confidential online service will make it easier for victims to get the help they need and to get out of potentially dangerous situations. “

“The reality is that victims of abuse are often closely watched by their abuser,” Melissa DeRosa, secretary to the governor and chair of the New York State Council on Women and Girls, said. “In New York, no one should be in danger because they can’t find a way to communicate their need for help. The SMS programs and confidential online services we are rolling out today will provide additional and better methods for victims of domestic violence. to get the help and intervention they need, when they need it.

Since NYS on PAUSE took effect, OPDV and many state agency partners have worked diligently to pursue strategies to make safety information available to victims in places where such information would not be available. not normally available, including on utility or tax social media accounts. /finance. In addition, significant efforts have been made to have safety flyers with the hotline number hung at essential retailers, such as grocery stores, drugstores, and home repair stores, among others.


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